HTS PRIVACY & Cookie POLICY
1. Introduction
HTS Electrical Ltd (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy and Cookies Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Personal Information
We may collect and process the following personal information:
Contact details such as your name, email address, phone number, and postal address.
Information related to your inquiries or requests, including details about the services you are interested in.
Payment information, including billing address and transaction details, if applicable.
2.2 Technical Data
We may collect technical data about your device and browsing activity, including:
IP address
Browser type and version
Operating system
Referral source (e.g., how you found our site)
Pages visited and time spent on our site
3. How We Use Your Information
We use your personal information for the following purposes:
To respond to your inquiries and provide the services you request.
To process payments and manage billing.
To improve our website and services based on your feedback and usage patterns.
To send you updates, marketing communications, and promotional offers if you have opted in to receive them.
To comply with legal obligations and resolve any disputes.
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing transactions, or delivering services.
Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. Cookies
5.1 What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They help websites remember your preferences and improve your browsing experience.
5.2 Types of Cookies We Use
Essential Cookies: Necessary for the operation of our website, such as remembering your login details or items in your shopping cart.
Performance Cookies: Collect information on how visitors use our website, which helps us improve its functionality.
Functional Cookies: Allow our website to remember choices you make, such as your language preference.
Targeting Cookies: Used to deliver ads that are relevant to you and your interests, based on your browsing behavior.
5.3 Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to certain conditions.
Objection: Object to the processing of your data for specific purposes.
Restriction: Request restriction of processing in certain circumstances.
To exercise these rights, please contact us using the details provided below.
8. Changes to This Policy
We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on our website with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.